FAQ

Answers to questions we're frequently asked

+2

13 articles in this collection
Written by Alexandre Lataille, Kevin Ferah, Benoit Tanguay and 2 others

Not receiving user activation e-mails?

Troubleshooting tips for e-mail delivery issues.

Written by Maxime Gibeau
Updated over a week ago

Can I use fleet on a mobile tablet

This article will help you get setup and use fleet loaner car management on a tablet.

Written by Kevin Ferah
Updated over a week ago

I see a white page on password reset attempt

This article is to help you solve the white page issue you may see when resetting your password.

Written by Kevin Ferah
Updated over a week ago

Can I delete a vehicle?

How to delete a vehicle

Written by Alexandre Lataille
Updated over a week ago

Blinking lights on GPS device

This article is to help you better understand what the lights on the GPS mean.

Written by Kevin Ferah
Updated over a week ago

Airbag light comes on

Information about airbag light coming on when device is connected

Written by Kevin Ferah
Updated over a week ago

Battery drain issue on F-Pace/XE/XF vehicles

This article will help you understand how to solve a draining battery for F-Pace vehicles

Written by Niko Karatzas
Updated over a week ago

Battery drain issue on my Land Rover vehicle

This article will help you understand how to solve a draining battery on a Jaguar or Land Rover vehicle and certain models.

Written by Kevin Ferah
Updated over a week ago

FLEET

Qu'est-ce qu'un odomètre connecté?

Cet article vous aidera à comprendre la différence entre l'Odomètre Calculé et l'Odomètre Réel.

Written by Benoit Tanguay
Updated over a week ago

What is Planner?

How to use and understand the Planner section.

Written by Benoit Tanguay
Updated over a week ago

What are connected odometers?

This article will help you understand the difference between Calculated Odometer and True Odometer.

Written by Benoit Tanguay
Updated over a week ago

What are vehicle Statuses and Blockers?

Written by Benoit Tanguay
Updated over a week ago

Pause, cancel or modify a subscription.

Read about how to make changes to your subscription.

Written by Kevin Ferah
Updated over a week ago