All Collections
FAQ
I see a white page on password reset attempt
I see a white page on password reset attempt

This article is to help you solve the white page issue you may see when resetting your password.

Kevin Ferah avatar
Written by Kevin Ferah
Updated over a week ago

BEEM is optimized for google Chrome and we develop our software to take advantage of all the performance updates google releases in their browser. 

If you are landing on a white page while trying to reset your password, but the url on your browser page reads: https://app.fleetbybeem.com/password-reset, you will want to check your version of google chrome..

How to update my Chrome Browser:

  1. On your computer, open Chrome.

  2. At the top right, click More .

  3. Click Help  About Google Chrome.

The current version number is the series of numbers beneath the "Google Chrome" heading. Chrome will check for updates when you're on this page.

Click Relaunch to apply any available update.

Did this answer your question?